Complaint log

Relay Financial complaint log

The newest complaints about Relay Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Jul 31, 2026	Bank accounts	Managing an accountBanking errors	FL	Explained	Yes
Jul 30, 2026	Money transfers & apps	Other transaction problem	TX	Explained	Yes
Jul 29, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	IL	Money back	Yes
Jul 27, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Jul 22, 2026	Bank accounts	Closing an accountFunds not received from closed account	MI	Explained	No
Jul 20, 2026	Bank accounts	Opening an accountAccount opened without my consent or knowledge	AL	Explained	Yes
Jul 16, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	MA	Money back	Yes
Jul 16, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Explained	Yes
Jul 16, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	No
Jul 15, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Jul 15, 2026	Bank accounts	Managing an accountBanking errors	AZ	Explained	Yes
Jul 14, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Jul 14, 2026	Money transfers & apps	Other service problem	FL	Explained	No
Jul 13, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	SC	Money back	Yes
Jul 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Jul 11, 2026	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	No
Jul 10, 2026	Bank accounts	Managing an accountProblem accessing account	GA	Explained	Yes
Jul 9, 2026	Bank accounts	Closing an accountFunds not received from closed account	WY	Explained	Yes
Jul 7, 2026	Bank accounts	Closing an accountFunds not received from closed account	DE	Explained	Yes
Jul 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MA	Explained	Yes
Jul 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Jul 3, 2026	Bank accounts	Closing an accountFunds not received from closed account	-	Explained	Yes
Jun 29, 2026	Bank accounts	Closing an accountCompany closed your account	OH	Explained	Yes
Jun 29, 2026	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	No
Jun 28, 2026	Bank accounts	Managing an accountDeposits and withdrawals	UT	Explained	Yes
Jun 26, 2026	Bank accounts	Managing an accountDeposits and withdrawals	OK	Explained	Yes
Jun 26, 2026	Bank accounts	Closing an accountFunds not received from closed account	TX	Explained	Yes
Jun 26, 2026	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	Yes
Jun 26, 2026	Bank accounts	Closing an accountFunds not received from closed account	MD	Explained	Yes
Jun 26, 2026	Bank accounts	Managing an accountDeposits and withdrawals	AZ	Explained	Yes
Jun 25, 2026	Bank accounts	Closing an accountFunds not received from closed account	ME	Explained	Yes
Jun 25, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Jun 23, 2026	Bank accounts	Managing an accountDeposits and withdrawals	OR	Explained	Yes
Jun 22, 2026	Bank accounts	Closing an accountCompany closed your account	DC	Explained	Yes
Jun 17, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TN	Explained	Yes
Jun 17, 2026	Bank accounts	Closing an accountFunds not received from closed account	TX	Explained	Yes
Jun 17, 2026	Bank accounts	Closing an accountFunds not received from closed account	-	Explained	Yes
Jun 17, 2026	Bank accounts	Closing an accountFunds not received from closed account	TN	Explained	Yes
Jun 16, 2026	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
Jun 16, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	Yes
Jun 16, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IN	Explained	Yes
Jun 15, 2026	Bank accounts	Closing an accountCompany closed your account	CA	Explained	Yes
Jun 15, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jun 15, 2026	Bank accounts	Closing an accountFunds not received from closed account	CO	Explained	Yes
Jun 13, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Jun 12, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	KY	Explained	Yes
Jun 12, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	IN	Explained	Yes
Jun 11, 2026	Bank accounts	Closing an accountFunds not received from closed account	TX	Explained	Yes
Jun 10, 2026	Bank accounts	Closing an accountFunds not received from closed account	CO	Explained	Yes
Jun 8, 2026	Bank accounts	Managing an accountProblem accessing account	MO	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works