Mortgage company · complaint record
Right Step Mortgage complaints
Filed under Right Step Mortgage LLC
Consumers have filed 1 complaint about Right Step Mortgage since 2025, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since July 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 28, 2025
Right Step Mortgage complaints by month
The busiest month was July 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Right Step Mortgage answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Right Step Mortgage problems
Inside "Closing on a mortgage"
- Delays with the closing process 1
Right Step Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Right Step MortgageMortgages | - | 0 | - |
Compare side by side: Right Step Mortgage vs Midwest Loan Services · Right Step Mortgage vs Truhome Solutions · Right Step Mortgage vs NEXA Mortgage · Right Step Mortgage vs Hilltop
What people say about Right Step Mortgage
All experiencesNo experiences with Right Step Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Right Step Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 28, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Money back |
Questions about Right Step Mortgage
How many complaints does Right Step Mortgage have?
Right Step Mortgage has 1 complaint on record since July 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Right Step Mortgage respond to complaints?
Yes. Right Step Mortgage answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Right Step Mortgage?
The most common problems are closing on a mortgage (1).
Is Right Step Mortgage legit?
Right Step Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Right Step Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Right Step Mortgage?
Complain to Right Step Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Right Step Mortgage complaints come from?
Most come from Connecticut (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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