Mortgages
Rochester Home Equity mortgages complaints
Consumers have filed 10 complaints about Rochester Home Equity's mortgages. See the whole Rochester Home Equity record.
Rochester Home Equity against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Rochester Home Equity | 0 | - | - |
Latest Rochester Home Equity mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 26, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| May 15, 2015 | Mortgages | Settlement process and costs | Explained |
| Oct 27, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 4, 2014 | Mortgages | Settlement process and costs | Explained |
| Dec 19, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 17, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 15, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 12, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 5, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 1, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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