Mortgage company · complaint record
Rochester Home Equity complaints
Filed under Rochester Home Equity, Inc
Consumers have filed 10 complaints about Rochester Home Equity since 2012, none in the last 12 months. It answered 90% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 90%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 26, 2017
Rochester Home Equity complaints by month
The busiest month was June 2012 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rochester Home Equity answered all time
- Closed with explanation10100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Rochester Home Equity problems
Rochester Home Equity compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Rochester Home EquityMortgages | - | 0 | - |
Compare side by side: Rochester Home Equity vs Midwest Loan Services · Rochester Home Equity vs Truhome Solutions · Rochester Home Equity vs NEXA Mortgage · Rochester Home Equity vs Hilltop
What people say about Rochester Home Equity
All experiencesNo experiences with Rochester Home Equity yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rochester Home Equity complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 26, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| May 15, 2015 | Mortgages | Settlement process and costs | Explained |
| Oct 27, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 4, 2014 | Mortgages | Settlement process and costs | Explained |
| Dec 19, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 17, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 15, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 12, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 5, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 1, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Rochester Home Equity
How many complaints does Rochester Home Equity have?
Rochester Home Equity has 10 complaints on record since June 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Rochester Home Equity respond to complaints?
Yes. Rochester Home Equity answered 90% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rochester Home Equity?
The most common problems are loan modification,collection,foreclosure (4), loan servicing, payments, escrow account (2), settlement process and costs (2).
Is Rochester Home Equity legit?
Rochester Home Equity is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rochester Home Equity legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rochester Home Equity?
Complain to Rochester Home Equity in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rochester Home Equity complaints come from?
Most come from New York (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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