Debt collection
RoundPoint Mortgage Servicing debt collection complaints
Consumers have filed 59 complaints about RoundPoint Mortgage Servicing's debt collection, 11 in the last 12 months. RoundPoint Mortgage Servicing answered 100% on time and closed 0% with relief. See the whole RoundPoint Mortgage Servicing record.
RoundPoint Mortgage Servicing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | RoundPoint Mortgage Servicing | 11 | 100% | 0% |
Latest RoundPoint Mortgage Servicing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 23, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 22, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 1, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 13, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 26, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 17, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 29, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 15, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 8, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 2, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 2, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 25, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 15, 2018 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Apr 18, 2018 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 5, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 15, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 14, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 30, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Aug 23, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jun 8, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 2, 2016 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| May 2, 2016 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| Feb 8, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 8, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Aug 28, 2015 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Feb 7, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about RoundPoint Mortgage Servicing
No comments yet. Start the conversation - questions are welcome too.