Complaint log
Rushmore Loan Management complaint log
The newest complaints about Rushmore Loan Management, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 7, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 31, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 26, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 23, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 10, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 9, 2023 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 2, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 27, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 27, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 26, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 23, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 22, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 21, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 20, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 18, 2023 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Sep 14, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 6, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 5, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 31, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 31, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 31, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 30, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 28, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 28, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 26, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 23, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 22, 2023 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 21, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 17, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 16, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 10, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 9, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 7, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 7, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 3, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 3, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 2, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 2, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 1, 2023 | Mortgages | Trouble during payment process | Explained |
| Jul 29, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 28, 2023 | Mortgages | Trouble during payment process | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works