Mortgages
Rushmore Loan Management mortgages complaints
Consumers have filed 3,413 complaints about Rushmore Loan Management's mortgages. See the whole Rushmore Loan Management record.
Rushmore Loan Management against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Rushmore Loan Management | 0 | - | - |
Latest Rushmore Loan Management mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 31, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 26, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 10, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 9, 2023 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 2, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 27, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 26, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 23, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 22, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 21, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 20, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 18, 2023 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Sep 14, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 6, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 5, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 31, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 31, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 31, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 30, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 28, 2023 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 26, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 24, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 23, 2023 | Mortgages | Trouble during payment process | Explained |
| Aug 22, 2023 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 21, 2023 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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