Debt collection
Russell Collection Agency debt collection complaints
Consumers have filed 29 complaints about Russell Collection Agency's debt collection. See the whole Russell Collection Agency record.
Russell Collection Agency against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Russell Collection Agency | 0 | - | - |
Latest Russell Collection Agency debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Aug 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 4, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 15, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 10, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 16, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 13, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 14, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 27, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 16, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Jan 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 31, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 2, 2017 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Aug 24, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 19, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 6, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Aug 16, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 25, 2016 | Debt collection | Improper contact or sharing of infoContacted me instead of my attorney | Fixed |
| Apr 4, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Jun 10, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Fixed |
| Jun 4, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 20, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 16, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 22, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Closed |
| Sep 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Sep 5, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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