Complaint log
Russell Collection Agency complaint log
The newest complaints about Russell Collection Agency, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Aug 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 4, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 18, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 15, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 10, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 16, 2018 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Dec 13, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 20, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 16, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 30, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 20, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 13, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 14, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 27, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 16, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Jan 5, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 31, 2017 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 2, 2017 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Aug 24, 2017 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 21, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2017 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 19, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 6, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Aug 16, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jul 25, 2016 | Debt collection | Improper contact or sharing of infoContacted me instead of my attorney | Fixed |
| Apr 4, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Jun 10, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Fixed |
| Jun 4, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 20, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 10, 2015 | Payday & personal loans | Taking out the loan or lease | Explained |
| Nov 16, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Sep 22, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Closed |
| Sep 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Sep 5, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works