Debt collector · complaint record
Russell Collection Agency complaints
Filed under Russell Collection Agency, Inc
Consumers have filed 38 complaints about Russell Collection Agency since 2013, none in the last 12 months. It answered 97.4% on time and closed 27% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 38
- Last 12 months
- 0
- Answered on time
- 97.4%
- Closed with relief
- 27%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 18, 2021
Russell Collection Agency complaints by month
The busiest month was July 2018 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Russell Collection Agency answered all time
- Closed with non-monetary relief1026.3%
- Closed with explanation2668.4%
- Closed12.6%
- Untimely response12.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Russell Collection Agency complaints are about
Top Russell Collection Agency problems
Inside "Cont'd attempts collect debt not owed"
- Debt was paid 5
- Debt is not mine 3
Where Russell Collection Agency complaints come from
Most complaints: Michigan (28), Ohio (2), Oklahoma (1), Missouri (1), Arkansas (1).
Russell Collection Agency compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Russell Collection AgencyDebt collection | - | 0 | - |
Compare side by side: Russell Collection Agency vs Green Square · Russell Collection Agency vs EMoneyUSA · Russell Collection Agency vs Mullooly Jeffrey Rooney & Flynn · Russell Collection Agency vs Credit World Services
What people say about Russell Collection Agency
All experiencesNo experiences with Russell Collection Agency yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Russell Collection Agency complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Aug 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 4, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 18, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 15, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 10, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 16, 2018 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Dec 13, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 20, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 16, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Jul 30, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Russell Collection Agency
How many complaints does Russell Collection Agency have?
Russell Collection Agency has 38 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Russell Collection Agency respond to complaints?
Yes. Russell Collection Agency answered 97.4% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Russell Collection Agency?
The most common problems are cont'd attempts collect debt not owed (8), written notification about debt (7), attempts to collect debt not owed (5).
Is Russell Collection Agency legit?
Russell Collection Agency is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Russell Collection Agency legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Russell Collection Agency?
Complain to Russell Collection Agency in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Russell Collection Agency complaints come from?
Most come from Michigan (28), Ohio (2), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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