Credit reporting
Sallie Mae credit reporting complaints
Consumers have filed 1,196 complaints about Sallie Mae's credit reporting, 257 in the last 12 months (-17%). Sallie Mae answered 100% on time and closed 6% with relief. See the whole Sallie Mae record.
Sallie Mae against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Sallie Mae | 257 | 100% | 6% |
Latest Sallie Mae credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 21, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 11, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | In progress |
| Aug 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Aug 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 16, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jul 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jul 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jul 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jul 5, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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