Debt collection
Santander Consumer USA debt collection complaints
Consumers have filed 1,725 complaints about Santander Consumer USA's debt collection. See the whole Santander Consumer USA record.
Santander Consumer USA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Santander Consumer USA | 0 | - | - |
Latest Santander Consumer USA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 19, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 16, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 15, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 15, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 15, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Sep 14, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 14, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 14, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Sep 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 7, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 6, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 5, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 31, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 30, 2022 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 28, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 27, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 24, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 18, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 16, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 11, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 10, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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