Debt collection
Santander Consumer USA debt collection complaints
Consumers have filed 1,725 complaints about Santander Consumer USA's debt collection. See the whole Santander Consumer USA record.
Santander Consumer USA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Santander Consumer USA | 0 | - | - |
Latest Santander Consumer USA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 4, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 2, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 1, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 1, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jul 31, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 27, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 26, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 22, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 21, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 19, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 19, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 19, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 18, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 18, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 17, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 15, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 14, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 9, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 9, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 8, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 7, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 6, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 6, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 28, 2022 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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