Debt collection
Santander Consumer USA debt collection complaints
Consumers have filed 1,725 complaints about Santander Consumer USA's debt collection. See the whole Santander Consumer USA record.
Santander Consumer USA against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Santander Consumer USA | 0 | - | - |
Latest Santander Consumer USA debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 26, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 25, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 23, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 23, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 22, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 22, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 21, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 21, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 18, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 17, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Jun 16, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 15, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jun 14, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 13, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 12, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 11, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 10, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 10, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 3, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 2, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 28, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 26, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 23, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 21, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 18, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 9, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 5, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 5, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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