Mortgage company · complaint record
Scout Mortgage complaints
Filed under Scout Mortgage, Inc.
Consumers have filed 1 complaint about Scout Mortgage since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 5, 2017
Scout Mortgage complaints by month
The busiest month was October 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Scout Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Scout Mortgage problems
Inside "Improper use of your report"
- Received unsolicited financial product or insurance offers after opting out 1
Scout Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Scout MortgageMortgages | - | 0 | - |
Compare side by side: Scout Mortgage vs Midwest Loan Services · Scout Mortgage vs Truhome Solutions · Scout Mortgage vs NEXA Mortgage · Scout Mortgage vs Hilltop
What people say about Scout Mortgage
All experiencesNo experiences with Scout Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Scout Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2017 | Mortgages | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
Questions about Scout Mortgage
How many complaints does Scout Mortgage have?
Scout Mortgage has 1 complaint on record since October 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Scout Mortgage respond to complaints?
Yes. Scout Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Scout Mortgage?
The most common problems are improper use of your report (1).
Is Scout Mortgage legit?
Scout Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Scout Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Scout Mortgage?
Complain to Scout Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Scout Mortgage complaints come from?
Most come from Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Scout Mortgage
No comments yet. Start the conversation - questions are welcome too.