Mortgage company · complaint record
Senior Management Group complaints
Filed under Senior Management Group, Inc.
Consumers have filed 2 complaints about Senior Management Group since 2023, 1 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- #365 of 595
Since April 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 22, 2026
Most complained-about mortgage lenders & servicers
Senior Management Group complaints by month
The busiest month was April 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Senior Management Group answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Senior Management Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Senior Management Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Senior Management GroupMortgages | - | 1 | - |
Compare side by side: Senior Management Group vs Midwest Loan Services · Senior Management Group vs Truhome Solutions · Senior Management Group vs NEXA Mortgage · Senior Management Group vs Hilltop
What people say about Senior Management Group
All experiencesNo experiences with Senior Management Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Senior Management Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
| Apr 3, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Senior Management Group
How many complaints does Senior Management Group have?
Senior Management Group has 2 complaints on record since April 2023, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Senior Management Group respond to complaints?
Yes. Senior Management Group answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Senior Management Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Senior Management Group legit?
Senior Management Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Senior Management Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Senior Management Group?
Complain to Senior Management Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Senior Management Group complaints come from?
Most come from New York (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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