Mortgage company · complaint record
Sente Mortgage complaints
Consumers have filed 9 complaints about Sente Mortgage since 2013, 2 of them in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 2
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since June 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 30, 2026
Most complained-about mortgage lenders & servicers
Sente Mortgage complaints by month
The busiest month was June 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sente Mortgage answered all time
- Closed with monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sente Mortgage complaints are about
Top Sente Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 3
Sente Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Sente MortgageMortgages | - | 2 | - |
Compare side by side: Sente Mortgage vs Midwest Loan Services · Sente Mortgage vs Truhome Solutions · Sente Mortgage vs NEXA Mortgage · Sente Mortgage vs Hilltop
What people say about Sente Mortgage
All experiencesNo experiences with Sente Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sente Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 9, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 13, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 15, 2023 | Mortgages | Trouble during payment process | Explained |
| May 2, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 26, 2021 | Mortgages | Trouble during payment process | Explained |
| Apr 30, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 28, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jun 11, 2013 | Mortgages | Settlement process and costs | Money back |
Questions about Sente Mortgage
How many complaints does Sente Mortgage have?
Sente Mortgage has 9 complaints on record since June 2013, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Sente Mortgage respond to complaints?
Yes. Sente Mortgage answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Sente Mortgage?
The most common problems are trouble during payment process (6), loan modification,collection,foreclosure (1), settlement process and costs (1).
Is Sente Mortgage legit?
Sente Mortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sente Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sente Mortgage?
Complain to Sente Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sente Mortgage complaints come from?
Most come from Texas (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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