Credit reporting
Shellpoint Mortgage Servicing credit reporting complaints
Consumers have filed 1,927 complaints about Shellpoint Mortgage Servicing's credit reporting, 440 in the last 12 months (+12%). Shellpoint Mortgage Servicing answered 86.8% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Shellpoint Mortgage Servicing | 440 | 86.8% | 0% |
Latest Shellpoint Mortgage Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| May 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| May 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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