Credit reporting
Shellpoint Mortgage Servicing credit reporting complaints
Consumers have filed 1,927 complaints about Shellpoint Mortgage Servicing's credit reporting, 440 in the last 12 months (+12%). Shellpoint Mortgage Servicing answered 86.8% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Shellpoint Mortgage Servicing | 440 | 86.8% | 0% |
Latest Shellpoint Mortgage Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 28, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | In progress |
| Oct 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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