Debt collection
Shellpoint Mortgage Servicing debt collection complaints
Consumers have filed 717 complaints about Shellpoint Mortgage Servicing's debt collection, 135 in the last 12 months (+13%). Shellpoint Mortgage Servicing answered 84.4% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shellpoint Mortgage Servicing | 135 | 84.4% | 0% |
Latest Shellpoint Mortgage Servicing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 30, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 25, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jun 19, 2025 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Jun 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 4, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jun 4, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jun 4, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 29, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 13, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 12, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 12, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 11, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 6, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 6, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 1, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 26, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 24, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 11, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 31, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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