Debt collection
Shellpoint Mortgage Servicing debt collection complaints
Consumers have filed 717 complaints about Shellpoint Mortgage Servicing's debt collection, 135 in the last 12 months (+13%). Shellpoint Mortgage Servicing answered 84.4% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shellpoint Mortgage Servicing | 135 | 84.4% | 0% |
Latest Shellpoint Mortgage Servicing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | In progress |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | No timely reply |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | In progress |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | In progress |
| Oct 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Sep 18, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 7, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 2, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Shellpoint Mortgage Servicing
No comments yet. Start the conversation - questions are welcome too.