Mortgage company · complaint record
SMI Lending complaints
Filed under SMI Lending, Inc.
Consumers have filed 2 complaints about SMI Lending since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 28, 2019
SMI Lending complaints by month
The busiest month was June 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How SMI Lending answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top SMI Lending problems
SMI Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | SMI LendingMortgages | - | 0 | - |
Compare side by side: SMI Lending vs Midwest Loan Services · SMI Lending vs Truhome Solutions · SMI Lending vs NEXA Mortgage · SMI Lending vs Hilltop
What people say about SMI Lending
All experiencesNo experiences with SMI Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SMI Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 15, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about SMI Lending
How many complaints does SMI Lending have?
SMI Lending has 2 complaints on record since June 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does SMI Lending respond to complaints?
Yes. SMI Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with SMI Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is SMI Lending legit?
SMI Lending is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SMI Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against SMI Lending?
Complain to SMI Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SMI Lending complaints come from?
Most come from Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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