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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 22, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Jun 22, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyILExplainedYes
Jun 22, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Jun 19, 2026MortgagesTrouble during payment processPayment processMDExplainedYes
Jun 13, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Jun 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Jun 9, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefKSExplainedYes
Jun 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
May 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
May 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
May 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
May 16, 2026MortgagesTrouble during payment processPayment processARExplainedYes
May 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMOExplainedYes
May 13, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
May 5, 2026MortgagesTrouble during payment processPayment processNYExplainedYes
Apr 28, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyILExplainedYes
Apr 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Apr 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Apr 25, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureOHExplainedYes
Apr 24, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
Apr 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Apr 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Apr 19, 2026MortgagesStruggling to pay mortgageForeclosureNHExplainedYes
Apr 17, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Apr 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCTExplainedYes
Apr 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Apr 10, 2026MortgagesProblem with fraud alerts or security freezesPAExplainedYes
Apr 7, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Apr 7, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Apr 5, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Apr 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAExplainedYes
Apr 3, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Apr 2, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Mar 31, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Mar 27, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILExplainedYes
Mar 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Mar 23, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNJExplainedYes
Mar 23, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Mar 18, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefILExplainedYes
Mar 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Mar 11, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Mar 11, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Mar 3, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Feb 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Feb 25, 2026MortgagesStruggling to pay mortgageForeclosureSCExplainedYes
Feb 25, 2026MortgagesTrouble during payment processPayment processNJExplainedYes
Feb 25, 2026MortgagesStruggling to pay mortgageForeclosureMDExplainedYes
Feb 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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