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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 25, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 24, 2024MortgagesTrouble during payment processFees chargedMDExplainedYes
Jun 4, 2024MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Jun 3, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuINExplainedYes
May 21, 2024MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
May 21, 2024MortgagesTrouble during payment processInterest rateUTExplainedYes
May 15, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
May 14, 2024MortgagesStruggling to pay mortgageForeclosureSCExplainedYes
May 9, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
May 8, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
May 8, 2024MortgagesStruggling to pay mortgageForeclosureTNExplainedYes
May 7, 2024MortgagesStruggling to pay mortgageForeclosureALExplainedYes
May 2, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
May 1, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Apr 25, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Apr 25, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMEExplainedYes
Apr 24, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Apr 16, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Apr 12, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Apr 9, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyDCExplainedYes
Apr 7, 2024MortgagesTrouble during payment processPayment processNJExplainedYes
Apr 4, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Apr 3, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanUTExplainedYes
Apr 1, 2024MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 29, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Mar 27, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Mar 21, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceDCExplainedYes
Mar 19, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Mar 15, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Mar 11, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyILExplainedYes
Mar 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Feb 29, 2024MortgagesTrouble during payment processPayment processMDExplainedYes
Feb 27, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Feb 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Feb 24, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Feb 19, 2024MortgagesTrouble during payment processPaying off the loanTXExplainedYes
Feb 12, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Feb 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Feb 6, 2024Debt collectionAttempts to collect debt not owedDebt was paidSCExplainedYes
Feb 2, 2024MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Feb 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Feb 1, 2024MortgagesTrouble during payment processPayment processDCExplainedYes
Jan 31, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jan 29, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Jan 9, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Jan 8, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Jan 4, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Jan 3, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Jan 2, 2024MortgagesStruggling to pay mortgageForeclosureCTExplainedYes
Jan 2, 2024MortgagesStruggling to pay mortgageForeclosureSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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