Complaint log
SN Servicing complaint log
The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 17, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 13, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 12, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 9, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 8, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Nov 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 7, 2024 | Mortgages | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Nov 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 5, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 28, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 23, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 17, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 16, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 10, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 10, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 9, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 8, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 7, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 2, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 2, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 30, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Sep 28, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 27, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 27, 2024 | Mortgages | Trouble during payment processInterest rate | Explained |
| Sep 23, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 19, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 7, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 6, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 5, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 31, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 30, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 23, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 20, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 19, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 13, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 12, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 8, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 4, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 23, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 15, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 5, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 1, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 27, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jun 26, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 26, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works