Auto loans & leases
Snap US auto loans & leases complaints
Consumers have filed 5 complaints about Snap US's auto loans & leases, 5 in the last 12 months. Snap US answered 0% on time and closed 0% with relief. See the whole Snap US record.
Snap US against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Snap US | 5 | 0% | 0% |
Latest Snap US auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Sep 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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