Complaint log
Snap US complaint log
The newest complaints about Snap US, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Payday & personal loans | Getting the loan | In progress |
| Nov 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 10, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 6, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Nov 5, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
| Nov 4, 2026 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Nov 4, 2026 | Credit cards | Closing your accountCan't close your account | In progress |
| Nov 3, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Nov 2, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 29, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Oct 27, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Oct 27, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
| Oct 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | In progress |
| Oct 25, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Oct 24, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Oct 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | In progress |
| Oct 20, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Oct 20, 2026 | Payday & personal loans | Problem with additional add-on products or services | No timely reply |
| Oct 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Oct 15, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 14, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Oct 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 11, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Oct 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Oct 7, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 7, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 7, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 6, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Oct 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 1, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 29, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Sep 25, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 25, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 25, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Sep 24, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 24, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works