Mortgage company · complaint record
Sound Mortgage complaints
Filed under SOUND MORTGAGE, INC.
Consumers have filed 3 complaints about Sound Mortgage since 2013, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 1, 2013
Sound Mortgage complaints by month
The busiest month was January 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sound Mortgage answered all time
- Closed with explanation266.7%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Sound Mortgage problems
Sound Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Sound MortgageMortgages | - | 0 | - |
Compare side by side: Sound Mortgage vs Midwest Loan Services · Sound Mortgage vs Truhome Solutions · Sound Mortgage vs NEXA Mortgage · Sound Mortgage vs Hilltop
What people say about Sound Mortgage
All experiencesNo experiences with Sound Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sound Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2013 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Jul 31, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jan 24, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Sound Mortgage
How many complaints does Sound Mortgage have?
Sound Mortgage has 3 complaints on record since January 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Sound Mortgage respond to complaints?
Yes. Sound Mortgage answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sound Mortgage?
The most common problems are application, originator, mortgage broker (2), loan modification,collection,foreclosure (1).
Is Sound Mortgage legit?
Sound Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sound Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sound Mortgage?
Complain to Sound Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sound Mortgage complaints come from?
Most come from Washington (2), Hawaii (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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