Mortgage company · complaint record
Southern Star Capital complaints
Filed under Southern Star Capital, L.L.C.
Consumers have filed 1 complaint about Southern Star Capital since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 19, 2018
Southern Star Capital complaints by month
The busiest month was May 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Southern Star Capital answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Southern Star Capital problems
Southern Star Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Southern Star CapitalMortgages | - | 0 | - |
Compare side by side: Southern Star Capital vs Midwest Loan Services · Southern Star Capital vs Truhome Solutions · Southern Star Capital vs NEXA Mortgage · Southern Star Capital vs Hilltop
What people say about Southern Star Capital
All experiencesNo experiences with Southern Star Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Southern Star Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Southern Star Capital
How many complaints does Southern Star Capital have?
Southern Star Capital has 1 complaint on record since May 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Southern Star Capital respond to complaints?
Yes. Southern Star Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Southern Star Capital?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Southern Star Capital legit?
Southern Star Capital is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Southern Star Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Southern Star Capital?
Complain to Southern Star Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Southern Star Capital complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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