Mortgage company · complaint record
Stone Guard Lending complaints
Filed under Stone Guard Lending Inc.
Consumers have filed 1 complaint about Stone Guard Lending since 2025, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since December 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 3, 2025
Most complained-about mortgage lenders & servicers
Stone Guard Lending complaints by month
The busiest month was December 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Stone Guard Lending answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Stone Guard Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
Stone Guard Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Stone Guard LendingMortgages | - | 1 | - |
Compare side by side: Stone Guard Lending vs Midwest Loan Services · Stone Guard Lending vs Truhome Solutions · Stone Guard Lending vs NEXA Mortgage · Stone Guard Lending vs Hilltop
What people say about Stone Guard Lending
All experiencesNo experiences with Stone Guard Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Stone Guard Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
Questions about Stone Guard Lending
How many complaints does Stone Guard Lending have?
Stone Guard Lending has 1 complaint on record since December 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Stone Guard Lending respond to complaints?
Yes. Stone Guard Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Stone Guard Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Stone Guard Lending legit?
Stone Guard Lending is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Stone Guard Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Stone Guard Lending?
Complain to Stone Guard Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Stone Guard Lending complaints come from?
Most come from Oregon (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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