Mortgage company · complaint record
Stonebridge Lending complaints
Filed under Stonebridge Lending Inc.
Consumers have filed 3 complaints about Stonebridge Lending since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 22, 2017
Stonebridge Lending complaints by month
The busiest month was April 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Stonebridge Lending answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Stonebridge Lending problems
Stonebridge Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Stonebridge LendingMortgages | - | 0 | - |
Compare side by side: Stonebridge Lending vs Midwest Loan Services · Stonebridge Lending vs Truhome Solutions · Stonebridge Lending vs NEXA Mortgage · Stonebridge Lending vs Hilltop
What people say about Stonebridge Lending
All experiencesNo experiences with Stonebridge Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Stonebridge Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 22, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 23, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 20, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Stonebridge Lending
How many complaints does Stonebridge Lending have?
Stonebridge Lending has 3 complaints on record since April 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Stonebridge Lending respond to complaints?
Yes. Stonebridge Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Stonebridge Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), credit decision / Underwriting (1).
Is Stonebridge Lending legit?
Stonebridge Lending is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Stonebridge Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Stonebridge Lending?
Complain to Stonebridge Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Stonebridge Lending complaints come from?
Most come from California (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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