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Complaint log

Strategic Automotive Servicing complaint log

The newest complaints about Strategic Automotive Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 25, 2025Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingMSExplainedYes
Feb 20, 2024Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTXExplainedYes
Dec 29, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleOHExplainedYes
Jul 11, 2022Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Apr 6, 2022Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedYes
Feb 23, 2022Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Sep 27, 2021Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedYes
Jun 22, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Mar 13, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offFLExplainedYes
Mar 21, 2019Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTNExplainedYes
Mar 6, 2019Credit reportingIncorrect information on your reportAccount information incorrectTXFixedYes
Oct 25, 2018Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLFixedYes
Jan 3, 2018Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Dec 27, 2017Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 12, 2017Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Oct 18, 2017Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Aug 16, 2017Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Apr 12, 2017Auto loans & leasesManaging the loan or leaseTXExplainedYes
Mar 15, 2017Auto loans & leasesProblems when you are unable to payTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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