Auto lender · complaint record
Strategic Automotive Servicing complaints
Filed under Strategic Automotive Servicing, LLC
Consumers have filed 19 complaints about Strategic Automotive Servicing since 2017, none in the last 12 months. It answered 100% on time and closed 11% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- -
Since March 2017
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 25, 2025
Strategic Automotive Servicing complaints by month
The busiest month was December 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Strategic Automotive Servicing answered all time
- Closed with non-monetary relief210.5%
- Closed with explanation1789.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Strategic Automotive Servicing complaints are about
Top Strategic Automotive Servicing problems
Inside "Incorrect information on your report"
- Account status incorrect 2
- Account information incorrect 2
- Information belongs to someone else 2
Where Strategic Automotive Servicing complaints come from
Most complaints: Texas (11), Florida (5), Mississippi (1), Ohio (1), Tennessee (1).
Strategic Automotive Servicing compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Strategic Automotive ServicingAuto loans & leases | - | 0 | - |
Compare side by side: Strategic Automotive Servicing vs The Savings Group · Strategic Automotive Servicing vs AC AutoPay LLC, Denver, CO Branch · Strategic Automotive Servicing vs CARS Acquisition · Strategic Automotive Servicing vs EA Holdings
What people say about Strategic Automotive Servicing
All experiencesNo experiences with Strategic Automotive Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Strategic Automotive Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 25, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Feb 20, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 29, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 11, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 6, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 23, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 27, 2021 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 22, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 13, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 21, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 6, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Oct 25, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Fixed |
Questions about Strategic Automotive Servicing
How many complaints does Strategic Automotive Servicing have?
Strategic Automotive Servicing has 19 complaints on record since March 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Strategic Automotive Servicing respond to complaints?
Yes. Strategic Automotive Servicing answered 100% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Strategic Automotive Servicing?
The most common problems are incorrect information on your report (6), managing the loan or lease (5), struggling to pay your loan (2).
Is Strategic Automotive Servicing legit?
Strategic Automotive Servicing is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Strategic Automotive Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Strategic Automotive Servicing?
Complain to Strategic Automotive Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Strategic Automotive Servicing complaints come from?
Most come from Texas (11), Florida (5), Mississippi (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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