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Loan servicer · complaint record

Student Relief complaints

Consumers have filed 1 complaint about Student Relief since 2018, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is dealing with your lender or servicer.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since May 2018

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 68.4%

Closed with relief
100%

Typical loan servicer: 2%

Last 30 days
0

Newest: May 4, 2018

Rank
-

Student Relief complaints by month

The busiest month was May 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Student Relief answered all time

  • Closed with non-monetary relief1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Student Relief problems

Inside "Dealing with your lender or servicer"

  • Received bad information about your loan 1

Student Relief compared with other student loan servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1EarnestStudent loans5168+39%100%0%C
2College Ave Student Loan ServicingStudent loans5567+3%100%0%C
3Meritize FinancialStudent loans047+124%78.7%0%F
4LendKey TechnologiesStudent loans8542+100%100%26%A
5Iowa Student Loan LiquidityStudent loans5136+44%100%0%C
6MPOWER Financing, Public BenefitStudent loans4032+167%75%9%D
7Kentucky Higher Education Assistance AuthorityStudent loans4932+60%100%0%D
8Student ReliefStudent loans-0new100%100%-

Compare side by side: Student Relief vs Earnest · Student Relief vs College Ave Student Loan Servicing · Student Relief vs Meritize Financial · Student Relief vs LendKey Technologies

What people say about Student Relief

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Latest Student Relief complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 4, 2018Student loansDealing with your lender or servicerReceived bad information about your loanWAFixedYes

Questions about Student Relief

How many complaints does Student Relief have?

Student Relief has 1 complaint on record since May 2018, including 0 in the last 12 months and 0 in the last 30 days.

Does Student Relief respond to complaints?

Yes. Student Relief answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Student Relief?

The most common problems are dealing with your lender or servicer (1).

Is Student Relief legit?

Student Relief is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Student Relief legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Student Relief?

Complain to Student Relief in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Student Relief complaints come from?

Most come from Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Student Relief

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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