Auto loans & leases
Sum Investments auto loans & leases complaints
Consumers have filed 4 complaints about Sum Investments's auto loans & leases, 2 in the last 12 months. Sum Investments answered 50% on time and closed 0% with relief. See the whole Sum Investments record.
Sum Investments against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Sum Investments | 2 | 50% | 0% |
Latest Sum Investments auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 29, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 21, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 22, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 3, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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