Mortgage company · complaint record
Superior Home Loans complaints
Filed under Superior Home Loans, Inc.
Consumers have filed 2 complaints about Superior Home Loans since 2019, none in the last 12 months. It answered 50% on time and closed 100% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since June 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 13, 2023
Superior Home Loans complaints by month
The busiest month was June 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Superior Home Loans answered all time
- Closed with monetary relief150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Superior Home Loans problems
Superior Home Loans compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Superior Home LoansMortgages | - | 0 | - |
Compare side by side: Superior Home Loans vs Midwest Loan Services · Superior Home Loans vs Truhome Solutions · Superior Home Loans vs NEXA Mortgage · Superior Home Loans vs Hilltop
What people say about Superior Home Loans
All experiencesNo experiences with Superior Home Loans yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Superior Home Loans complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2023 | Mortgages | Trouble during payment process | No timely reply |
| Jun 3, 2019 | Mortgages | Closing on a mortgage | Money back |
Questions about Superior Home Loans
How many complaints does Superior Home Loans have?
Superior Home Loans has 2 complaints on record since June 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Superior Home Loans respond to complaints?
Yes. Superior Home Loans answered 50% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Superior Home Loans?
The most common problems are trouble during payment process (1), closing on a mortgage (1).
Is Superior Home Loans legit?
Superior Home Loans is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Superior Home Loans legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Superior Home Loans?
Complain to Superior Home Loans in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Superior Home Loans complaints come from?
Most come from Florida (1), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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