Mortgage company · complaint record
The Mortgage Expert complaints
Filed under Mortgage Expert, Inc. dba The Mortgage Expert
Consumers have filed 1 complaint about The Mortgage Expert since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 16, 2024
The Mortgage Expert complaints by month
The busiest month was April 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Mortgage Expert answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Mortgage Expert problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Application denials 1
The Mortgage Expert compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Mortgage ExpertMortgages | - | 0 | - |
Compare side by side: The Mortgage Expert vs Midwest Loan Services · The Mortgage Expert vs Truhome Solutions · The Mortgage Expert vs NEXA Mortgage · The Mortgage Expert vs Hilltop
What people say about The Mortgage Expert
All experiencesNo experiences with The Mortgage Expert yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Mortgage Expert complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
Questions about The Mortgage Expert
How many complaints does The Mortgage Expert have?
The Mortgage Expert has 1 complaint on record since April 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does The Mortgage Expert respond to complaints?
Yes. The Mortgage Expert answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Mortgage Expert?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is The Mortgage Expert legit?
The Mortgage Expert is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Mortgage Expert legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Mortgage Expert?
Complain to The Mortgage Expert in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Mortgage Expert complaints come from?
Most come from New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about The Mortgage Expert
No comments yet. Start the conversation - questions are welcome too.