Mortgage company · complaint record
The Westmoore Group complaints
Filed under The Westmoore Group, LLC
Consumers have filed 2 complaints about The Westmoore Group since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 29, 2016
The Westmoore Group complaints by month
The busiest month was January 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Westmoore Group answered all time
- Closed with explanation150%
- Closed150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Westmoore Group problems
The Westmoore Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Westmoore GroupMortgages | - | 0 | - |
Compare side by side: The Westmoore Group vs Midwest Loan Services · The Westmoore Group vs Truhome Solutions · The Westmoore Group vs NEXA Mortgage · The Westmoore Group vs Hilltop
What people say about The Westmoore Group
All experiencesNo experiences with The Westmoore Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Westmoore Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jan 7, 2015 | Mortgages | Loan servicing, payments, escrow account | Closed |
Questions about The Westmoore Group
How many complaints does The Westmoore Group have?
The Westmoore Group has 2 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does The Westmoore Group respond to complaints?
Yes. The Westmoore Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Westmoore Group?
The most common problems are loan servicing, payments, escrow account (2).
Is The Westmoore Group legit?
The Westmoore Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Westmoore Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Westmoore Group?
Complain to The Westmoore Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Westmoore Group complaints come from?
Most come from Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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