Loan servicer · complaint record
TitanPrep complaints
Filed under TitanPrep Inc
Consumers have filed 2 complaints about TitanPrep since 2021, none in the last 12 months. It answered 0% on time and closed 50% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since January 2021
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Feb 13, 2023
TitanPrep complaints by month
The busiest month was January 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TitanPrep answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top TitanPrep problems
Inside "Dealing with your lender or servicer"
- Problem with customer service 1
- Don't agree with the fees charged 1
TitanPrep compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | TitanPrepStudent loans | - | 0 | - |
Compare side by side: TitanPrep vs Earnest · TitanPrep vs College Ave Student Loan Servicing · TitanPrep vs Meritize Financial · TitanPrep vs LendKey Technologies
What people say about TitanPrep
All experiencesNo experiences with TitanPrep yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TitanPrep complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 13, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Fixed |
| Jan 13, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
Questions about TitanPrep
How many complaints does TitanPrep have?
TitanPrep has 2 complaints on record since January 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does TitanPrep respond to complaints?
Yes. TitanPrep answered 0% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TitanPrep?
The most common problems are dealing with your lender or servicer (2).
Is TitanPrep legit?
TitanPrep is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TitanPrep legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TitanPrep?
Complain to TitanPrep in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TitanPrep complaints come from?
Most come from Maryland (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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