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TitleMax complaints

Consumers have filed 1 complaint about TitleMax since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1

Since August 2019

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Aug 23, 2019

Rank
-

TitleMax complaints by month

The busiest month was August 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How TitleMax answered all time

  • Closed with explanation1100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top TitleMax problems

TitleMax compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8TitleMaxMortgages-0new100%0%-

Compare side by side: TitleMax vs Midwest Loan Services · TitleMax vs Truhome Solutions · TitleMax vs NEXA Mortgage · TitleMax vs Hilltop

What people say about TitleMax

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Latest TitleMax complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 23, 2019MortgagesClosing on a mortgageMDExplainedYes

Questions about TitleMax

How many complaints does TitleMax have?

TitleMax has 1 complaint on record since August 2019, including 0 in the last 12 months and 0 in the last 30 days.

Does TitleMax respond to complaints?

Yes. TitleMax answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with TitleMax?

The most common problems are closing on a mortgage (1).

Is TitleMax legit?

TitleMax is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TitleMax legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against TitleMax?

Complain to TitleMax in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most TitleMax complaints come from?

Most come from Maryland (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about TitleMax

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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