Loan servicer · complaint record
Total Debt Assistance Group complaints
Consumers have filed 1 complaint about Total Debt Assistance Group since 2017, none in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since October 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Oct 25, 2017
Total Debt Assistance Group complaints by month
The busiest month was October 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Total Debt Assistance Group answered all time
- Closed with monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Total Debt Assistance Group problems
Inside "Dealing with your lender or servicer"
- Trouble with how payments are being handled 1
Total Debt Assistance Group compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Total Debt Assistance GroupStudent loans | - | 0 | - |
Compare side by side: Total Debt Assistance Group vs Earnest · Total Debt Assistance Group vs College Ave Student Loan Servicing · Total Debt Assistance Group vs Meritize Financial · Total Debt Assistance Group vs LendKey Technologies
What people say about Total Debt Assistance Group
All experiencesNo experiences with Total Debt Assistance Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Total Debt Assistance Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 25, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
Questions about Total Debt Assistance Group
How many complaints does Total Debt Assistance Group have?
Total Debt Assistance Group has 1 complaint on record since October 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Total Debt Assistance Group respond to complaints?
Yes. Total Debt Assistance Group answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Total Debt Assistance Group?
The most common problems are dealing with your lender or servicer (1).
Is Total Debt Assistance Group legit?
Total Debt Assistance Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Total Debt Assistance Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Total Debt Assistance Group?
Complain to Total Debt Assistance Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Total Debt Assistance Group complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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