Payment company · complaint record
Transfermate complaints
Filed under Transfermate, Inc.
Consumers have filed 3 complaints about Transfermate since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is money was not available when promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2021
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Nov 21, 2023
Transfermate complaints by month
The busiest month was September 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Transfermate answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Transfermate problems
Transfermate compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | TransfermateMoney transfers & apps | - | 0 | - |
Compare side by side: Transfermate vs Ria Envia · Transfermate vs Bill.Com · Transfermate vs Global Tel*Link · Transfermate vs Airtm
What people say about Transfermate
All experiencesNo experiences with Transfermate yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Transfermate complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 21, 2023 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 9, 2023 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 13, 2021 | Money transfers & apps | Other transaction problem | Explained |
Questions about Transfermate
How many complaints does Transfermate have?
Transfermate has 3 complaints on record since September 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Transfermate respond to complaints?
Yes. Transfermate answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Transfermate?
The most common problems are money was not available when promised (2), other transaction problem (1).
Is Transfermate legit?
Transfermate is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Transfermate legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Transfermate?
Complain to Transfermate in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Transfermate complaints come from?
Most come from Georgia (1), Indiana (1), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Transfermate
No comments yet. Start the conversation - questions are welcome too.