Debt collection
Truist debt collection complaints
Consumers have filed 1,542 complaints about Truist's debt collection, 554 in the last 12 months (+59%). Truist answered 100% on time and closed 7% with relief. See the whole Truist record.
Truist against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Truist | 554 | 100% | 7% |
Latest Truist debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 21, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 14, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Oct 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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