Mortgage company · complaint record
Trusted Rate complaints
Filed under Trusted Rate, Inc.
Consumers have filed 1 complaint about Trusted Rate since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 31, 2024
Trusted Rate complaints by month
The busiest month was December 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Trusted Rate answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Trusted Rate problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 1
Trusted Rate compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Trusted RateMortgages | - | 0 | - |
Compare side by side: Trusted Rate vs Midwest Loan Services · Trusted Rate vs Truhome Solutions · Trusted Rate vs NEXA Mortgage · Trusted Rate vs Hilltop
What people say about Trusted Rate
All experiencesNo experiences with Trusted Rate yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Trusted Rate complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 31, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
Questions about Trusted Rate
How many complaints does Trusted Rate have?
Trusted Rate has 1 complaint on record since December 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Trusted Rate respond to complaints?
Yes. Trusted Rate answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Trusted Rate?
The most common problems are closing on a mortgage (1).
Is Trusted Rate legit?
Trusted Rate is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Trusted Rate legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Trusted Rate?
Complain to Trusted Rate in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Trusted Rate complaints come from?
Most come from Nevada (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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