Mortgage company · complaint record
TrustLine Mortgage complaints
Filed under TrustLine Mortgage, Inc.
Consumers have filed 1 complaint about TrustLine Mortgage since 2023, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 27, 2023
TrustLine Mortgage complaints by month
The busiest month was December 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TrustLine Mortgage answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top TrustLine Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Negative impact of inaccurate appraisal 1
TrustLine Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | TrustLine MortgageMortgages | - | 0 | - |
Compare side by side: TrustLine Mortgage vs Midwest Loan Services · TrustLine Mortgage vs Truhome Solutions · TrustLine Mortgage vs NEXA Mortgage · TrustLine Mortgage vs Hilltop
What people say about TrustLine Mortgage
All experiencesNo experiences with TrustLine Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TrustLine Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 27, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
Questions about TrustLine Mortgage
How many complaints does TrustLine Mortgage have?
TrustLine Mortgage has 1 complaint on record since December 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does TrustLine Mortgage respond to complaints?
Yes. TrustLine Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TrustLine Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is TrustLine Mortgage legit?
TrustLine Mortgage is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TrustLine Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TrustLine Mortgage?
Complain to TrustLine Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TrustLine Mortgage complaints come from?
Most come from Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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