Mortgage company · complaint record
Trustpoint Lending complaints
Filed under Trustpoint Lending Corporation
Consumers have filed 1 complaint about Trustpoint Lending since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 16, 2020
Trustpoint Lending complaints by month
The busiest month was September 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Trustpoint Lending answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Trustpoint Lending problems
Trustpoint Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Trustpoint LendingMortgages | - | 0 | - |
Compare side by side: Trustpoint Lending vs Midwest Loan Services · Trustpoint Lending vs Truhome Solutions · Trustpoint Lending vs NEXA Mortgage · Trustpoint Lending vs Hilltop
What people say about Trustpoint Lending
All experiencesNo experiences with Trustpoint Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Trustpoint Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Trustpoint Lending
How many complaints does Trustpoint Lending have?
Trustpoint Lending has 1 complaint on record since September 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Trustpoint Lending respond to complaints?
Yes. Trustpoint Lending answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Trustpoint Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Trustpoint Lending legit?
Trustpoint Lending is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Trustpoint Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Trustpoint Lending?
Complain to Trustpoint Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Trustpoint Lending complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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