Auto lender · complaint record
Twin City Motors complaints
Filed under Twin City Motors Inc
Consumers have filed 4 complaints about Twin City Motors since 2017, none in the last 12 months. It answered 50% on time and closed 25% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since January 2017
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 24, 2025
Twin City Motors complaints by month
The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Twin City Motors answered all time
- Closed with non-monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Twin City Motors complaints are about
Top Twin City Motors problems
Inside "Problem with a company's investigation into an existing problem"
- Their investigation did not fix an error on your report 1
Twin City Motors compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Twin City MotorsAuto loans & leases | - | 0 | - |
Compare side by side: Twin City Motors vs The Savings Group · Twin City Motors vs AC AutoPay LLC, Denver, CO Branch · Twin City Motors vs CARS Acquisition · Twin City Motors vs EA Holdings
What people say about Twin City Motors
All experiencesNo experiences with Twin City Motors yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Twin City Motors complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Aug 26, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 8, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 2, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
Questions about Twin City Motors
How many complaints does Twin City Motors have?
Twin City Motors has 4 complaints on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Twin City Motors respond to complaints?
Yes. Twin City Motors answered 50% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Twin City Motors?
The most common problems are problem with a company's investigation into an existing problem (1), improper use of your report (1), managing the loan or lease (1).
Is Twin City Motors legit?
Twin City Motors is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Twin City Motors legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Twin City Motors?
Complain to Twin City Motors in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Twin City Motors complaints come from?
Most come from Tennessee (3), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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