Mortgage company · complaint record
Urban Settlement Services complaints
Filed under Urban Settlement Services, LLC
Consumers have filed 2 complaints about Urban Settlement Services since 2014, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 7, 2015
Urban Settlement Services complaints by month
The busiest month was August 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Urban Settlement Services answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Urban Settlement Services problems
Urban Settlement Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Urban Settlement ServicesMortgages | - | 0 | - |
Compare side by side: Urban Settlement Services vs Midwest Loan Services · Urban Settlement Services vs Truhome Solutions · Urban Settlement Services vs NEXA Mortgage · Urban Settlement Services vs Hilltop
What people say about Urban Settlement Services
All experiencesNo experiences with Urban Settlement Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Urban Settlement Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 7, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Aug 20, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Urban Settlement Services
How many complaints does Urban Settlement Services have?
Urban Settlement Services has 2 complaints on record since August 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Urban Settlement Services respond to complaints?
Yes. Urban Settlement Services answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Urban Settlement Services?
The most common problems are loan modification,collection,foreclosure (1), loan servicing, payments, escrow account (1).
Is Urban Settlement Services legit?
Urban Settlement Services is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Urban Settlement Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Urban Settlement Services?
Complain to Urban Settlement Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Urban Settlement Services complaints come from?
Most come from California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Urban Settlement Services
No comments yet. Start the conversation - questions are welcome too.