Mortgage company · complaint record
US Funding complaints
Filed under Empire Realty Inc. DBA US Funding Co.
Consumers have filed 1 complaint about US Funding since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 18, 2025
US Funding complaints by month
The busiest month was February 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How US Funding answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top US Funding problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
US Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | US FundingMortgages | - | 0 | - |
Compare side by side: US Funding vs Midwest Loan Services · US Funding vs Truhome Solutions · US Funding vs NEXA Mortgage · US Funding vs Hilltop
What people say about US Funding
All experiencesNo experiences with US Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest US Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
Questions about US Funding
How many complaints does US Funding have?
US Funding has 1 complaint on record since February 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does US Funding respond to complaints?
Yes. US Funding answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with US Funding?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is US Funding legit?
US Funding is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is US Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against US Funding?
Complain to US Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most US Funding complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about US Funding
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