Credit reporting
USAA credit reporting complaints
Consumers have filed 2,888 complaints about USAA's credit reporting, 570 in the last 12 months (+8%). USAA answered 100% on time and closed 21% with relief. See the whole USAA record.
USAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | USAA | 570 | 100% | 21% |
Latest USAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 1, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 30, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Sep 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Sep 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 13, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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